Are you registered with St Pauls Medical Centre and want to work with us to improve our services? Do you want to support your fellow patients to get the best out of our practice?
Our patient participation group (PPG) is the place for you. We have/are looking to set up a group of enthusiastic people from all ages and backgrounds to be part of the group.
What our PPG does is essentially guided by the members. This could be:
- Review any feedback received about the services delivered by the practice with practice staff and relevant members of the PPG with a view to agreeing the improvements (if any) to be made to those services.
- Act as a sounding board to provide feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary, also helping patients to understand the practice viewpoint.
- Maintain a PPG area in the waiting room of the surgery with up-to-date information on current activities and opportunities for patients to comment (e.g., via a suggestion box).
- Act as a forum for ideas on health promotion and self-care and support activities within the practice and wider community to promote health and wellbeing.
- Raise patient awareness of the range of services available at the surgery and within the wider community, and help patients to access/use such services more effectively.