'we care for you, we care about you'

Confidentiality (and use of Medical Records)

Doctors and their staff are bound by strict rules to protect and maintain the confidentiality of personal and clinical information about their patients. This means that we are unable to give out any information about a patient without his/her consent. Please respect this code when enquiring about relatives.

Your medical records are held mainly on computer, and we are registered under the Data Protection Act for this. Some information is still retained in paper files. All personal and clinical information about you is treated confidentially. Certain anonymised data is used for clinical audit. Members of the CCG may occasionally wish to inspect your records to check the quality of our services.

You have the right to view your medical records or to have a copy of them and we would be happy to arrange this if you apply in writing to the practice manager. The current fee can be found in Reception (or go to non NHS charges).