'we care for you, we care about you'

Prescriptions

The best way to order your regular medications is online using Patient Access.
This is a secure system that links with your medical record and you can register for the service by clicking here.

If you cannot order online please complete your prescription order form (attached to your last prescription) and bring or post it to us, or fax on 01253 752818.

We are unable to take prescription orders by telephone, except in emergencies.

Most prescriptions can now be sent directly to your chosen (nominated) pharmacy via the Electronic Prescription Service.  Please let us know which pharmacy you wish to nominate so we can add the details to your records.  You can change your mind at any time, but you must let us know if you wish to temporarily or permanently use a different pharmacy or collect prescriptions from the surgery.

If you prefer to use different pharmacies you can still collect your prescription from the practice.  We are also happy to post your prescription to you if you provide a stamped self-addressed envelope (you should receive the prescription within 7 days for first class postage, longer for second class).

It takes 2 working days for your prescription to be processed at St Paul’s ready for collection or transmission to your chosen pharmacy, which will need time to dispense the medication before they are ready to collect or deliver, so remember to order in good time.

It is very important that you fully understand how and when to take your medicines and to regularly check that they are working as effectively as they should.  For this reason we will ask to see you regularly for a medication review or a review of the condition for which you are taking the medications.  In some cases this can be done by telephone.

Our practice pharmacists (not to be confused with community pharmacists who work in chemists) are happy to assist you by appointment if you are not sure about any aspect of your medications, have concerns about possible side effects or need a medication review.

Please check your list of medications on a regular basis and let us know if you have stopped taking any of them so we can reduce NHS waste. Please also let us know if you receive any prescription items that you do not need.